Terms of use

Welcome to BalloonSpin! These Terms of Use (the “Terms”) govern your access to and use of the BalloonSpin website and services (the “Website”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.


1. Introduction

This Website is operated by BalloonSpin. Throughout the site, the terms “we,” “us,” and “our” refer to BalloonSpin. BalloonSpin offers this Website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Website and/or purchasing a service from us, you agree to be bound by these Terms of Use.


2. Use of the Website

By accessing or using our Website, you agree to:

  • Use the Website only for lawful purposes.
  • Not use the Website in any way that may impair its functionality or interfere with another user’s ability to access it.
  • Not attempt to gain unauthorized access to any part of the Website or related systems.

We reserve the right to deny access to anyone who violates these terms or misuses the Website.


3. Intellectual Property

All content on the Website, including text, images, graphics, logos, and software, is the exclusive property of BalloonSpin or its licensors. Unauthorized use of any content on the Website is prohibited.

You may not reproduce, distribute, modify, or exploit any part of the Website without our prior written consent.


4. Services Offered

BalloonSpin provides hot air balloon ride services in Marrakesh. All bookings and services are subject to availability. We reserve the right to modify or discontinue any part of the service without prior notice.


5. Bookings and Payments

  • Booking Confirmation: Your booking is confirmed once payment has been received and you receive a confirmation email.
  • Cancellation Policy: Cancellation terms are outlined in our Cancellation Policy document, accessible on the Website or provided upon request.
  • Pricing: Prices listed on the Website are subject to change without prior notice.

6. Liability Disclaimer

BalloonSpin makes every effort to ensure the accuracy of the information on the Website. However, we do not guarantee that all content is free from errors or omissions.

To the fullest extent permitted by law, BalloonSpin will not be liable for:

  • Losses or damages resulting from the use or inability to use the Website.
  • Injuries, accidents, or delays arising during or as a result of our services.

Users assume all risks associated with hot air balloon rides.


7. User Conduct

Users agree to:

  • Not submit false or misleading information.
  • Not use the Website to distribute unsolicited promotional content or spam.
  • Not engage in any activities that could harm BalloonSpin’s reputation or operations.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy. Please review it to understand how we handle your personal information.


9. Termination

We may terminate or suspend access to the Website or our services without notice for any reason, including if you breach these Terms of Use.


10. Governing Law

These Terms of Use are governed by and construed in accordance with Moroccan law. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Marrakesh, Morocco.


11. Contact Information

If you have any questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: Centre d’affaire Joudad, Sidi Abbad 2, 3rd floor, office No. 15, Marrakesh 40000


12. Changes to Terms of Use

We reserve the right to update or modify these Terms of Use at any time. Changes will take effect immediately upon posting on the Website.